Cookies

Our website may use “cookies.” Cookies enable you to save your shopping bag and for us to better personalise your shopping experience on our website, as well as provide us with information on which parts of the websites people have visited to help us measure the effectiveness of adverts and web searches - giving us insights into user behaviour so we can improve visitors online shopping experience.

If you would like to disable Cookies, you can do so by going to your Preferences in your web browser and then go to the Privacy option and choose block cookies. Because cookies are used throughout our websites, disabling them may prevent you from using certain parts of the sites.

What is a cookie?

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

We use the following cookies: 

Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services. 

Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. 

Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose. 

Types of Cookies

Category 1: Strictly Necessary Cookies

These cookies are essential in order to enable the site to provide services you have asked for such as remembering your shopping bag items.

Category 2: Performance Cookies

This type collect anonymous information on how people use the site and the data is merged with other users to enable us to improve how the site operates. For example, we utilise Google Analytics cookies to help us understand how customers arrive at our site, browse or use our site and highlight areas where we can improve areas such as navigation, shopping experience and marketing campaigns. The data stored by these cookies never shows personal details from which your individual identity can be established.

Category 3: Functionality Cookies

These remember choices you make such as language, search parameters such as size, colour or product line. These can then be used to provide you with an experience more appropriate with your selections and make the visits more tailored and pleasant. The information is also merged with other users on an anonymous basis to enable us to improve how the site operates. For example, our Saved Items feature utilises a cookie to remember the products which you have expressed a wish to save whilst browsing our website.

Category 4: Targeting Cookies or Advertising Cookies

These cookies collect information about your browsing habits in order to make advertising relevant to you and your interests. They remember the websites you have visited and that information is shared with other parties such as advertisers. For example, we use 3rd party companies such as Criteo to provide you with more personalised adverts when visiting other websites.

You can change the settings on your browser to prevent cookies being stored on your computer or mobile device without your explicit consent. Your browser “help” section will normally provide details on how to manage the cookie settings.

Cookies on our website and purpose of them

Cookie Name Purpose
vscommerce A session identifier cookie that disappears after the browser is closed. This is a unique ID that references the database entry holding information such as the basket contents, logged in status and other information.
VSCurrency An identifier that references the currency the prices are displayed in.
VSVatPrices An identifier that references if prices are shown inclusive or exclusive of VAT.
VSCategoryGroup An identifier that references the last top-level category visited
mobi An identifier that references whether the customer has opted to view the mobile or standard version of the website.
VSCourierID An identifier that references the courier the customer has selected.
VSCountryID An identifier that references the country the customer has selected.
vs_username The login username of the visitor but only if the visitor selected for the website to remember their credentials.
vs_password The login password of the visitor but only if the visitor selected for the website to remember their credentials.
Google Analytics Non-personal information used to track a visitors route through the website. This is used to find at which point customers have abandoned the checkout process and is used to improve the website. You can read more information on the cookies used by Google Analytics uses on its information page

What about 3rd party cookies

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

Our website uses third-party cookies from the providers found in the table below, if you require further information about what those cookies are or how they are used, you should contact those providers directly.

3rd Party Name Additional Information
Facebook Pinterest Google Plus Twitter You can choose to share content from our site with others via the social networks listed on the left, and so you may be sent cookies from these websites.
Google We utilise the online advertising services of the third party companies listed on the left, and each of their sites uses may set cookies to help identify which adverts are clicked on/interacted with.



How do I block cookies?
You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

BACK TO TOP