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To return any stock please fill in the returns form you received in your parcel or print this document here.
If you wish to return products please notify and send an email to firstname.lastname@example.org quoting your WEB order number, your name, product code (found on the invoice) reason for the return within 14 days of receiving the goods (with completed returns form specified above). This also applies to faulty goods received so please check your full order once it arrives and email email@example.com if you have any problems.
All items should be returned in their original condition and packaging with the returns form enclosed. We will not be liable for any loss or damage incurred whilst returns are held by third parties or for the return postage costs.
Once the items are received by us, your refund will be credited via the same method the original payment was made or can be it can be exchanged. We will process your refund within 1 week of receipt of the returned goods. Refunds can take 3-10 working days to reflect in your account, depending on your banks accepting process.
A to Z Fashion
Unit 8, Meridian Business Centre